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OMS and Commerce Expertise for Every Stage of Your Transformation


Whether you need help with omnichannel strategy, expert implementation services, pre-built accelerators to speed your project, or ongoing operational support, Nextuple has you covered.

Speak with an Expert

Retail transformations don't fail for lack of ambition. They fail when the wrong partner shows up at the wrong stage: too narrow a specialty, too late in the process, or missing the domain depth to actually handle the complexity. Nextuple works the whole arc, strategy and planning, implementation, engineering, AI-enabled operations, and the long-term managed services that keep it all running. Vendor-neutral. Built for retail, grocery, distribution, and 3PL.

How We Help

Strategy Consulting

Technology Modernization Strategy

  • Opportunity Assessment & Value Case
  • Architecture & Roadmapping
  • Build vs. Buy Analysis
  • Vendor Selection

Talent Solutions
  • Product Strategy & Management
  • Program Management
  • Enterprise Architecture
A group of three business people smile while writing on yellow and orange sticky notes during a Strategy and Consulting session.

System Integration

With our domain expertise and implementation services, you can be confident we can upgrade, augment, or implement any combination of capabilities to create your winning "secret sauce," including:

  • Package implementation (IBM Sterling, Salesforce, Manhattan Associates, Blue Yonder, Kibo, Korber)
  • Upgrades
  • Integration
  • Quality Assurance & Test Automation
  • Performance Engineering
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Engineering Services

Bespoke solutions designed to address your specific business requirements for maximum efficiency. 

  • IP Accelerators
  • Product and UX Design
  • Application Development & Engineering  
  • Integration Adaptors
  • Performance Engineering
  • DevOps & Automation Engineering
  • GCC / BOLT
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Managed Services

All our engagements are multi-year and typically put in place to support a large program we have delivered for the client or for ongoing support of legacy OMS platforms.

We provide a mixture of support models:

  • Traditional Level 1, Level 2 support for operational monitoring
  • Holiday readiness assessments & infrastructure recommendations
  • Capability improvement program teams
  • General staff augmentation in support, program management, development, and QA
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AI/ML & Data Services

AI / ML services range from strategic decision-making guidance to tailored model creation and assistance.

AI/ML and Data Capabilities:

  • Data Engineering
  • Data Science & Analytics
  • Predictive / ML Models
  • ML Ops
  • Generative AI Solutions
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Get Your Free Value Assessment Today

In a six-hour workshop, we sit down with your business, IT and operations leaders and map out where revenue, efficiency and customer experience are actually leaking value. Two weeks later, you get a documented business case that lays out what to do next.
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RESOURCES

Why choose an OMS microservices specialist firm to implement your omnichannel solutions

   

Learn how expertise, experience, and flexible engagement models can transform your business.

Nextuple Services FAQ

What professional services does Nextuple offer for order management and commerce? What professional services does Nextuple offer for order management and commerce? Nextuple offers six core services spanning the full transformation lifecycle: Strategy Consulting, System Integration, Engineering Services, Managed Services, Digital Commerce, and AI/ML & Data. These span everything from initial roadmap and vendor selection through OMS implementation, custom engineering, AI-enabled operations, and long-term managed support — for retail, grocery, distribution, and 3PL businesses.
What types of companies does Nextuple work with? Nextuple works with retailers, grocers, distributors, and third-party logistics (3PL) providers—primarily mid-market and enterprise organizations undergoing OMS, inventory, or fulfillment transformation. Clients range from regional specialty retailers to large-scale omnichannel operations.
Is Nextuple tied to a specific OMS or commerce platform, or are you vendor-neutral? We're vendor-neutral across both. On the OMS side, we implement and support IBM Sterling, Kibo, Fluent, Blue Yonder, Manhattan, Salesforce, Infios and many more. On the commerce side, Commercetools, Optimizely, Salesforce Commerce Cloud, Shopify Plus, and KIBO Commerce. 
How does Nextuple assess my business needs before recommending a solution? We use Phase Zero, a structured planning framework completed before any vendor selection or implementation starts. It covers your architecture and processes, cross-functional requirements across commerce, supply chain, store ops, and finance, and total cost of ownership, so the technology decision comes out of the assessment instead of getting retrofitted around a vendor you already picked. Learn more about Phase Zero.
Why do retail transformation projects fail? Retail transformations most often fail when the wrong partner is engaged at the wrong stage. Maybe they're brought in too narrow in scope, too late in the process, or without deep enough domain knowledge to handle the underlying complexity. Nextuple covers the full arc of a transformation, from strategy through implementation, engineering, AI-enabled operations, and ongoing managed services, so retailers don't need to swap partners between phases.
How does Nextuple use AI and machine learning in order management? At Nextuple, AI is baked into the operating model behind every engagement. AI is embedded directly into Nextuple's delivery process, tooling, and the consultants, engineers, and support teams who work on a project, so clients get the benefits of an AI-native team.
What does "AI-first" mean at Nextuple? "AI-first" means Nextuple operates with AI rather than simply advising on it. There's a real difference between a firm that recommends AI tools to clients and one that has built AI into the fabric of how its people actually work, and that difference shows up directly in the speed, quality, and outcomes of the transformations Nextuple delivers.